FAQ

Why do I need a license?

A license is required to legally play music in your business. It ensures that artists are fairly compensated for their work and helps you avoid potential legal issues related to copyright infringement.
How much does it cost?

We offer a transparent pricing model with a single affordable price for all businesses, regardless of size or number of locations. There are no hidden charges or additional fees.
C-Do I need to pay a PRO to use this service?

No, you do not need to pay a Performing Rights Organization (PRO) separately. Our license covers the necessary rights for playing music in commercial settings.
Do you offer a free trial?

Yes, we offer a 14-day free trial of our service. During the trial period, you will have full access to all features without needing to enter any payment card details. However, please note that after the trial period ends, you'll be asked to subscribe to continue using our service.
What is the payment model?

Our payment model operates on a monthly subscription basis. Payments are taken automatically each month from your chosen payment method. You have the flexibility to cancel your subscription at any time, ensuring you are in control of your account and payments.
What is background music?

Background music refers to the ambient audio played in commercial spaces to enhance the atmosphere and customer experience. It can include various genres tailored to fit the mood and branding of your business.
Is there a maximum number of businesses that can use this service?

Our Enterprise plan is designed to accommodate businesses of all sizes, with scalable solutions tailored to your needs. There is no maximum limit on the number of businesses that can use our service.
How can I play music in my business?

You can easily play music in your business by subscribing to Audiimax and accessing our user-friendly platform. Simply choose your desired playlists or customise your own, and play them through compatible devices in your establishment.
Are you interested in using my music catalog?

We welcome submissions from independent artists interested in collaborating with us. Submit your music catalog to [email address], and our team will review it for potential inclusion in our curated playlists.
Can I add more locations to my account?

Yes, you can add additional locations to your account as needed. Our flexible subscription plans allow for easy scalability to accommodate your business growth.
Can I reduce the number of locations on my account?

Certainly, you can adjust the number of locations on your account based on your business requirements. Contact our customer service team for assistance with modifying your subscription.
Can I cancel my account?

Yes, you can cancel your account at any time. We believe in providing flexibility to our customers, so there are no long-term commitments or cancellation fees. Simply contact us to initiate the cancellation process.
Can artists and labels submit music?

Yes, artists and labels can submit their music to Audiimax for consideration. However, to license tracks to Audiimax, you must own all the relevant rights to the music. This ensures that we can legally distribute and play your tracks on our platform.
How do I get paid for my music?

As an artist or label, you get paid for your music based on our revenue-sharing model. If you own the rights to the music, you are eligible for a higher royalty percentage. Payments are made on a monthly basis, providing you with a consistent income stream for your music.