Question 1

Why do I need a license?

Accepted Answer

A license is required to legally play music in your business. It ensures that artists are fairly
compensated for their work and helps you avoid potential legal issues related to copyright
infringement.

Question 2

How much does it cost?

Accepted Answer

We offer a transparent pricing model with a single affordable price for all businesses, regardless of size or number of locations. There are no hidden charges or additional fees.

Question 3

C-Do I need to pay a PRO to use this service?

Accepted Answer

No, you do not need to pay a Performing Rights Organization (PRO) separately. Our license covers the necessary rights for playing music in commercial settings.

Question 4

Do you offer a free trial?

Accepted Answer

Yes, we offer a 14-day free trial of our service. During the trial period, you will have full access to all features without needing to enter any payment card details. However, please note that after the trial period ends, you'll be asked to subscribe to continue using our service.

Question 5

What is the payment model?

Accepted Answer

Our payment model operates on a monthly subscription basis. Payments are taken automatically each month from your chosen payment method. You have the flexibility to cancel your subscription at any time, ensuring you are in control of your account and payments.

Question 6

What is background music?

Accepted Answer

Background music refers to the ambient audio played in commercial spaces to enhance the atmosphere and customer experience. It can include various genres tailored to fit the mood and branding of your business.

Question 7

Is there a maximum number of businesses that can use this service?

Accepted Answer

Our Enterprise plan is designed to accommodate businesses of all sizes, with scalable solutions tailored to your needs. There is no maximum limit on the number of businesses that can use our service.

Question 8

How can I play music in my business?

Accepted Answer

You can easily play music in your business by subscribing to Audiimax and accessing our user-friendly platform. Simply choose your desired playlists or customise your own, and play them through compatible devices in your establishment.

Question 9

Are you interested in using my music catalog?

Accepted Answer

We welcome submissions from independent artists interested in collaborating with us. Submit your music catalog to [email address], and our team will review it for potential inclusion in our curated playlists.

Question 10

Can I add more locations to my account?

Accepted Answer

Yes, you can add additional locations to your account as needed. Our flexible subscription plans allow for easy scalability to accommodate your business growth.

Question 11

Can I reduce the number of locations on my account?

Accepted Answer

Certainly, you can adjust the number of locations on your account based on your business requirements. Contact our customer service team for assistance with modifying your subscription.

Question 12

Can I cancel my account?

Accepted Answer

Yes, you can cancel your account at any time. We believe in providing flexibility to our customers, so there are no long-term commitments or cancellation fees. Simply contact us to initiate the cancellation process.

Question 13

Can artists and labels submit music?

Accepted Answer

Yes, artists and labels can submit their music to Audiimax for consideration. However, to license tracks to Audiimax, you must own all the relevant rights to the music. This ensures that we can legally distribute and play your tracks on our platform.

Question 14

How do I get paid for my music?

Accepted Answer

As an artist or label, you get paid for your music based on our revenue-sharing model. If you own the rights to the music, you are eligible for a higher royalty percentage. Payments are made on a monthly basis, providing you with a consistent income stream for your music.

FAQ